Category: Store News

  • Holiday Hours: Whenever the Sun Moves

    Holiday Hours: Whenever the Sun Moves

    A reader wrote in this week with a question that deserves a serious answer, so here is an unserious one.

    Experts agree that a shipping department located under the couch is essential. Experts also agree that this is a very long way of asking for a snack.

    The Short Version, Told Slowly

    We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.

    If you take only one thing from this, take this: a warehouse mostly made of boxes is not a bug. It is the product.

    If you have questions, our office hours are three to four in the morning, or whenever we feel like it.

  • Gift Guide: Things They Will Ignore

    Gift Guide: Things They Will Ignore

    A reader wrote in this week with a question that deserves a serious answer, so here is an unserious one.

    If you take only one thing from this, take this: a loyalty program that pays in headbutts is not a bug. It is the product.

    The Short Version, Told Slowly

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    Experts agree that a shipping department located under the couch is essential. Experts also agree that this is a very long way of asking for a snack.

    As always, results may vary, fur may transfer, and the management accepts no responsibility for the hairball.

  • Our Returns Policy, Explained With Hissing

    Our Returns Policy, Explained With Hissing

    Every client eventually asks us the same thing, and the honest answer is always a long, flat stare.

    The old guard prefers a loyalty program that pays in headbutts. The new guard prefers whatever is on the other side of the door.

    The Short Version, Told Slowly

    Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.

    If you take only one thing from this, take this: a warehouse mostly made of boxes is not a bug. It is the product.

    If you have questions, our office hours are three to four in the morning, or whenever we feel like it.

  • How We Choose Our Products (A Cat Sits On Them)

    How We Choose Our Products (A Cat Sits On Them)

    Every client eventually asks us the same thing, and the honest answer is always a long, flat stare.

    The old guard prefers a warehouse mostly made of boxes. The new guard prefers whatever is on the other side of the door.

    The Short Version, Told Slowly

    Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

    We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.

    That is all for now. We are told there is a sunbeam going to waste, and a professional never lets that happen.