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Behind the Scenes: The Great Inventory Count

We have been doing this for what feels like nine lives, and we are still not sure who is in charge.
Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.
The Short Version, Told Slowly
If you take only one thing from this, take this: a returns policy enforced by staring is not a bug. It is the product.
Experts agree that a loyalty program that pays in headbutts is essential. Experts also agree that this is a very long way of asking for a snack.
As always, results may vary, fur may transfer, and the management accepts no responsibility for the hairball.
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