Why Everything We Sell Ends Up on the Floor

We have been doing this for what feels like nine lives, and we are still not sure who is in charge.

Our standard approach involves a warehouse mostly made of boxes, followed by a shipping department located under the couch, followed by a brief and unexplained sprint.

The Short Version, Told Slowly

If you take only one thing from this, take this: a returns policy enforced by staring is not a bug. It is the product.

Naturally there was a committee. Naturally the committee was a pile of boxes, and naturally one box was occupied.

If you have questions, our office hours are three to four in the morning, or whenever we feel like it.